Last updated: 10/25/2025

1. Acceptance of Terms

By accessing and using Soulio ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Soulio is a mobile and web-based dating application that connects users for romantic and social purposes. Our service includes profile creation, matching algorithms, messaging, and premium subscription features.

3. User Eligibility

You must be at least 18 years old to use this service. By using Soulio, you represent and warrant that:

You are at least 18 years of age
You have the legal capacity to enter into this agreement
You are not prohibited from using the service under applicable law
You will provide accurate and truthful information

4. User Accounts and Registration

To use our service, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your account information
Maintain the security of your password and account
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

5. User Conduct

You agree not to use the service to:

Post false, inaccurate, misleading, or deceptive content
Impersonate any person or entity or misrepresent your affiliation
Harass, abuse, or harm other users
Upload content that is illegal, harmful, or violates others' rights
Use the service for commercial purposes without permission
Attempt to gain unauthorized access to the service
Interfere with the proper functioning of the service

6. Content and Intellectual Property

You retain ownership of content you upload to Soulio, but grant us a license to use, display, and distribute such content as necessary to provide our service. You agree not to upload content that infringes on others' intellectual property rights.

7. Subscription Services and Billing

Soulio offers premium subscription services. By subscribing, you agree to:

Pay all fees associated with your subscription
Automatic renewal unless cancelled before the renewal date
Price changes with 30 days notice
No refunds for partial subscription periods (see Refund Policy)

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

9. Safety and Security

While we strive to provide a safe platform, you use Soulio at your own risk. We recommend:

Meeting in public places for first dates
Not sharing personal financial information
Reporting suspicious or inappropriate behavior
Trusting your instincts

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting our support team.

11. Disclaimers and Limitation of Liability

Soulio is provided "as is" without warranties. We do not guarantee successful matches or relationships. Our liability is limited to the maximum extent permitted by law.

12. Changes to Terms

We may modify these terms at any time. We will notify users of significant changes via email or in-app notification. Continued use of the service constitutes acceptance of modified terms.

13. Company Information

Soulio is operated by Mahmoud Shweki, a sole proprietor business entity. For the purposes of these Terms of Service, "we," "us," "our," and "Soulio" refer to Mahmoud Shweki.

Legal Entity: Mahmoud Shweki (Sole Proprietor)
Business Name: Soulio
Service Provider: soulio.online

14. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: support@soulio.online
Website: https://soulio.online/contact
Business Owner: Mahmoud Shweki

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of Israel, without regard to conflict of law provisions.