Privacy Policy
Last updated: 6/16/2026
11. Introduction
At Soulio, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application and related services.
This Privacy Policy applies to all users of Soulio. By using our service, you agree to the collection and use of information in accordance with this policy.
Soulio is intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18.
22. Information We Collect
2.1 Information You Provide
- Profile information (name, age, photos, bio, interests)
- Contact information (email)
- Optional profile details such as gender and relationship preferences
- Communication preferences
- Payment information (processed securely by third-party provider)
- Messages and communications with other users
- Authentication credentials (securely stored and encrypted)
2.2 Information We Collect Automatically
- Device information (device type, operating system, browser)
- Usage data (app interactions, features used, time spent)
- Log data (IP address, browser type, access times)
We do not access your device's GPS or collect precise location data from device sensors.
33. How We Use Your Information
We use your information to:
- Provide and improve our dating service
- Create and maintain your profile
- Match you with compatible users
- Enable messaging and communication features
- Process payments and manage subscriptions
- Verify accounts and prevent fraud or abuse
- Provide customer support
We do not sell your personal data.
44. Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services. When you delete your account, we delete your personal information, except where we are required to retain it for legal purposes. We also maintain a minimal administrative record of deleted accounts (including email and deletion date) for administrative, support, and professional standards purposes.
For detailed information on account deletion, please see our Support & Legal.
55. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: